Privacy Policy

Privacy Policy – SchoolOS

Last Updated: 18 May 2026

SchoolOS (“we”, “our”, “us”) operates a cloud-based school management platform designed for schools, educational institutions, administrators, teachers, students, and parents.

We are committed to protecting your privacy and ensuring your data is handled securely and responsibly.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number

  • Student and parent details

  • Teacher and staff information

b) Academic Information

  • Attendance records

  • Exam results and performance data

  • Assignments and submissions

c) Payment Information

  • Fee records and transaction details
    (Note: We do not store sensitive card details. Payments are handled via secure third-party gateways.)

d) Technical Data

  • IP address

  • Browser/device information

  • Usage logs

2. How We Use Your Information

We use collected data to:

  • Provide and maintain the SchoolOS platform

  • Manage school operations (attendance, exams, fees, communication)

  • Improve system performance and user experience

  • Send important notifications and updates

  • Ensure security and prevent unauthorized access

3. Package-Based Access & Data Usage

SchoolOS operates on a subscription (SaaS) model, where features and access depend on the selected package.

a) Feature Access

  • Different subscription plans provide access to different modules such as:

    • Attendance Management

    • Fee Management

    • Examination System

    • Communication Tools

    • Reports & Analytics

b) Data Availability

  • Data collection and processing may vary depending on enabled features in your selected plan.

  • Schools only access data relevant to their subscribed modules.

c) Upgrade / Downgrade

  • When a school upgrades its plan, additional features and related data processing become available.

  • Downgrading may restrict access to certain features, but previously stored data remains محفوظ (retained) unless deleted by the institution.

4. Data Sharing

We do not sell or rent personal data.

We may share data only with:

  • Authorized school administrators

  • Teachers and staff (role-based access)

  • Trusted third-party service providers (hosting, payment gateways)

5. Data Security

We implement industry-standard security measures:

  • Secure servers and encryption

  • Role-based access control

  • Regular monitoring and updates

However, no system is 100% secure, and users should also follow best practices.

6. Data Retention

  • Data is stored as long as the school account is active

  • Schools can request data deletion or export

  • Backup systems may retain data temporarily for recovery purposes

7. User Rights

Users may:

  • Request access to their data

  • Request correction of incorrect data

  • Request deletion (subject to school/admin approval)

8. Cookies & Tracking

We may use cookies to:

  • Improve user experience

  • Maintain sessions

  • Analyze usage

9. Third-Party Services

SchoolOS may integrate with:

  • Payment gateways

  • Notification services (SMS/Email)

These services have their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

For any privacy-related questions:

SchoolOS Support Team
Email: support@schoolos.com
Phone: +91 9409720668
Address: Rajkot, Gujarat, India